Front End Denials Decoded

Understand, manage, and prevent claims denials resulting from faulty front end revenue cycle processes.

This program meets AAPC guidelines for 2.0 CEUs.
Can be used for CORE A, CPCO and CPMA after successful completion of post-test for continuing education units (post-test must score 70% or above).
practice manager calling about denials

Are front end revenue cycle denials costing your medical practice time and money?

The #1 cause of claims denials and rejections for medical practices and hospital departments is issues with front end revenue cycle procedures.

The Scope of the Problem

50% of denials are due to front end revenue cycle issues

86% of denials are potentially avoidable

of denials cannot be recovered

The cost to re-work a claim can vary from $19 to $25

The Hidden Costs of Denials

Delayed payment to your practice

Decreased staff productivity and increased staff frustration due to re-work

Incorrect patient billing

Decreased patient satisfaction and loss of patient confidence and loyalty

Problem: You struggle to understand why denials are happening in your practice and how you can fix them.

Solution: A deep dive into the causes of front end denials and how to prevent them.

Problem: Your staff are frustrated and clamoring for more help to work denials.

Solution: A variety of tools to help you implement a team approach to solving front end denials.

Problem: Your practice is losing money and writing off claims due to denials.

Solution: A proven roadmap to resolving and preventing front end claims denials. 

Problem: Your patients are complaining of receiving bills that should have been paid by insurance.

Solution: Proactive strategies for patient communication to ensure accurate billing the first time.

You can improve the cash flow, clean claims rate, denials rate, and days in A/R in your medical practice.

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This course will give you the information you need with practical, actionable steps you can implement right away.

  • Understand how referrals, scheduling, registration and authorization processes impact the life cycle of the claim.
  • Track rejections and denials to identify common issues.
  • Identify root causes and implement an action plan for improvement.
  • Train front office staff in best practices.
  • Optimize your front end revenue cycle processes to reduce or eliminate denials using a team approach.
  • Improve your margin and cash flow by increasing your clean claims rate.
  • Improve your margin and cash flow by increasing your clean claims rate.

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Front Office Checklist

Easy checklist for front office staff to ensure revenue cycle processes are performed correctly every time.

Denial Tracking Spreadsheet

Simple system to help you identify and track denials even if your practice management software can't produce denials reports.

Root Cause Analysis and PDCA Templates

Identify and tackle the root causes of your front end claim denials and rejections.

30 Day Money Back Guarantee

If you’re not completely satisfied, Revenue Cycle Decoded has a 30-day money back guarantee, no questions asked.

Get Started Today!

Improve your clean claims rate, decrease your days in A/R, improve your cash flow.
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