Are front end revenue cycle denials costing your medical practice time and money?

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The #1 cause of claims denials and rejections for medical practices and hospital departments is issues with front end revenue cycle processes.

The Scope of the Problem

  • 50% of denials are due to front end revenue cycle issues

  • 86% of denials are potentially avoidable

  • 24% of denials cannot be recovered

  • The cost to re-work a claim can vary from $19 to $25

The Hidden Cost of Denials

  • Delayed payment to your practice

  • Decreased staff productivity and increased staff frustration due to re-work

  • Incorrect patient billing 

  • Decreased patient satisfaction and loss of patient confidence and loyalty

Problem:  You struggle to understand why denials are happening in your practice and how you can fix them.

Solution:  A deep dive into the causes of front end denials and how to prevent them.


Problem:  Your staff are frustrated and clamoring for more help to work denials.

Solution:  A variety of tools to help you implement a team approach to solving front end denials.


Problem:  Your practice is losing money and writing off claims due to denials.

Solution:  A proven roadmap to resolving and preventing front end claims denials. 

Problem:  Your patients are complaining of receiving bills that should have been paid by insurance.

Solution:  Proactive strategies for patient communication to ensure accurate billing the first time.

You can improve the cash flow, clean claims rate,  denials rate, and days in A/R in your medical practice.

This course will give you the information you need with practical, actionable steps you can implement right away.

  • Section 1:  Understand and Manage Your Current Front End Rejections and Denials
  • Section 2:  Use PDCA Framework and a Team Approach to Identify the Root Causes of Your Front End Claims Rejections and Denials and Implement an Action Plan for Prevention
  • Section 3:  Implement Front Office Best Practices for Ongoing Improvement
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What will you learn in this course?

  • Understand how referral, scheduling, registration, and authorization processes impact the life cycle of the claim.
  • Track rejections and denials to identify common issues in front end revenue cycle processes.
  • Optimize your front end revenue cycle processes to reduce or eliminate claim rejections and denials using a team approach.
  • Improve your margin and cash flow by increasing your clean claims rate.

What's Included:

  • Front End Denials Decoded Workshop with 2+ hours of content that will give you the information and tools you need to take action on your front end denials right away.
  •  30 Day Money Back Guarantee

Overcome the key drivers of front end denials


Improve the cash flow and profit margins in your medical practice

Empower happier, more productive staff and satisfied patients

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Bonus #1

Front Office Checklist for Denial Prevention

Easy checklist for front office staff to ensure revenue cycle processes are performed correctly every time.

Bonus #2

Denial Tracking Spreadsheet

This simple system will help you identify and track your denials while implementing your improvement plan even if your practice management software can't produce denials reports.

Bonus #3

Root Cause Analysis and PDCA Templates

Use PDCA methodology to identify and tackle the root causes of your front end claim denials and rejections.

Bonus #4

Live Group Coaching and Q&A Sessions

You'll get links to exclusive live coaching and Q&A sessions where you can ask questions and get feedback about applying the course information in your organization, as well as support in the Revenue Cycle Decoded Facebook Group with other practice managers and administrators.

30 Day Money Back Guarantee

If you’re not completely satisfied, Revenue Cycle Decoded has a 30-day money back guarantee, no questions asked.

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